These terms set out the rules that govern your account with 88pg, including how you access the lobby, how wallet transactions are handled through Nagad, Rocket, and Upay, and what responsibilities sit with you as the account holder. Access to and use of 88pg depends on your local law and eligible region — read this page carefully before you proceed.
Account eligibility applies
Nagad, Rocket, Upay wallet rules included
Jurisdiction-dependent access
Policy updates notified
POLICY POSTURE
How These Terms Operate on 88pg
By opening an account or continuing to use 88pg, you confirm that you have read, understood, and agreed to these terms in their current form. We update this page when the terms change; the version shown here is the one in effect now. Your continued account activity after a published update counts as acceptance of the revised terms. These terms apply to every part of the platform — the game lobby, your account wallet, transaction records, and any promotional material we publish. Where a specific part of the site carries its own supplementary terms — for example, conditions attached to a particular product section — those conditions sit alongside this document, not in place of it. If there is a conflict, the more specific document applies to that section. Transaction activity connected to Nagad, Rocket, and Upay sits within these terms as far as your account wallet and deposit or withdrawal instructions are concerned. The payment networks themselves operate under their own separate service agreements with you as their customer. We do not speak for those networks and cannot alter their conditions. Access to 88pg and the ability to complete transactions depends on your location and applicable local law; eligibility is your responsibility to confirm before you proceed.
Nagad wallet activity
Rocket transfer records
Upay payment context
Account history access
Published policy route
TERMS COVERAGE
What These Terms Cover and What They Do Not
These terms define exactly which parts of your 88pg relationship they govern and which areas are handled elsewhere. Knowing the boundary helps you direct questions to the right place and understand which document applies to each part of your experience.
Account Access
Creating an account, logging in, setting credentials, and managing your profile all fall inside these terms. Rules around eligibility, account suspension and closure are set out here and apply from the moment you register.
Wallet Transactions
Deposits and withdrawals processed through your 88pg account wallet — including activity initiated via Nagad, Rocket, or Upay — are governed by these terms as far as the on-platform side of the transaction goes. The payment network's own terms apply on their side.
Site Content
Game availability, lobby structure, promotional notices and published policy documents are covered here. We can change content, remove titles or adjust promotional conditions at any time; these terms explain the basis on which we do so.
Third-Party Services
Game studios, payment networks, and any external services linked from our platform operate under their own agreements. We are not a party to those agreements and these terms do not extend to or override them in any way.
YOUR ACCOUNT RIGHTS
Actions Available to You Under These Terms
These terms are not one-directional. You have specific, practical actions available to you at any point during your account relationship with us. Your transaction history is visible in the signed-in account area; every deposit and withdrawal linked to your wallet — whether initiated through Nagad, Rocket, or Upay — appears there with its status and timestamp. If a record looks incorrect, the right step is to open a support query and reference the specific transaction shown in your history. We do not ask you to accept errors silently. You can also update the contact details held on your account through the account settings page; make sure those details stay current because that is the address we use for any policy-related notifications. If you want to close your account, that request can be raised through the same support channel. We will confirm the steps and any conditions — such as pending wallet balances — before proceeding.
Review Your Records
Your signed-in account area shows the full transaction log for your wallet. Each entry carries a status and timestamp so you can check activity connected to Nagad, Rocket, or Upay without contacting support first.
Correct Account Details
Contact details, display preferences, and other profile fields can be updated through account settings. Keeping these accurate matters because policy notifications and wallet correspondence go to the address on file.
Raise a Policy Question
If a clause in these terms is unclear or you believe something has been applied incorrectly to your account, open a query through the published support route. Reference the specific section or transaction so we can respond with the relevant detail.
Request Account Closure
You may ask us to close your account at any time. Submit the request through support; we will confirm the process, including what happens to any wallet balance that remains, before the account is closed.
POLICY CONTACT
Reach Us on These Terms
If you have a question about these terms — how a clause applies to your account, a transaction that needs clarification, or a request to update your details — the routes below are the ones published on this site. Use the channel that matches your question type and include your account reference where relevant so we can locate the right record.
Live Chat
The live chat button is available in the signed-in area of the site. Use this route for urgent account or wallet questions that you want resolved without delay. Have your transaction reference ready if the query is payment-related.
Email Support
For detailed policy questions, account closure requests, or matters that require a written record, email is the appropriate channel. Send your query to the address shown on our contact page; include your account ID and the relevant section of these terms.
Help Centre
The help centre on this site covers common account, wallet, and policy questions in structured form. Check there first — many terms-related queries about Nagad, Rocket, or Upay wallet handling are answered without needing to open a direct support case.
HOW WE HANDLE THIS
Our Approach to Data, Security and Policy
These terms are paired with our privacy policy, which explains in detail how account data is collected, stored, and used. The two documents work together; if a question touches both account rules and data use, reading both gives the complete picture. We do not sell account data to third parties and we do not use your transaction records for purposes outside those described in our published policies.
Account Security
Your account credentials are your responsibility under these terms. We apply security measures on our side, but you must keep your login details private. If you suspect your account has been accessed without your permission, contact support through the published channel immediately.
Data Retention
We retain account and transaction records for as long as required under the terms agreed at registration and any applicable legal obligation in the regions we serve. You can request detail on what we hold by contacting support with your account reference.
Cookie Use
This site uses cookies to maintain your logged-in session, remember account preferences, and measure how the site is used. The cookie notice shown when you first visit the site sets out what is active; you can adjust non-essential cookie settings there.
Policy Change Requests
If you want to request a change to how your data is used, correct inaccurate information, or raise a concern about how these terms have been applied, the email support route is the right starting point. Include your account ID and describe the specific concern clearly.
TERMS FAQ
Common Questions About These Terms
The questions below cover the points that come up most often when account holders read through these terms. If yours is not here, the support routes listed on this page are the right next step.
Do these terms apply to my Nagad or Rocket wallet activity on 88pg?
Yes. The part of a Nagad or Rocket transaction that takes place inside your 88pg account wallet — the deposit instruction you submit and the resulting balance change — falls under these terms. The payment network applies its own terms to the transfer on their side; both sets apply simultaneously.
What happens if 88pg updates these terms?
We publish the updated version on this page and, where practical, notify account holders through the contact details on file. Continuing to use the account after the update takes effect means you accept the revised terms. If you do not agree, you should stop using the account and contact support to discuss closure.
Can I use 88pg if I am in Bangladesh?
Access depends on your local law and the eligible regions applicable at the time you log in. These terms do not override local legal requirements. It is your responsibility to confirm that accessing and using the platform is permitted under the laws of your jurisdiction before proceeding.
How do I dispute a transaction that appears incorrect in my account history?
Open the transaction log in the signed-in account area and note the entry — its date, amount, and status. Then raise a query through live chat or email support, quoting that specific entry. We will check the record on our side and respond with the relevant detail or correction.
Who owns the content in the 88pg lobby under these terms?
Site content — including game lobby structure, editorial copy, and promotional notices — belongs to 88pg. Game titles themselves are the intellectual property of the studios that supply them: CQ9, Spadegaming, Microgaming, and PlayStar. These terms do not grant you any licence over that content.
What should I do if I want to close my account?
Send a closure request through the email support route shown on this site. Include your account ID and confirm whether you have a wallet balance remaining. We will respond with the specific steps, including how any pending balance is handled, before the account is deactivated.
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