Sports / Casino
88pg collects only the account and transaction data needed to run your wallet, process payments through Nagad, Rocket and Upay, and keep your session secure. This policy sets out exactly what we collect, why we hold it, and what choices you have — with access subject to your local law and eligible regions.
When you open an account with us, we collect the information you enter during registration — your name, contact details and the mobile wallet identifiers you link for Nagad, Rocket or Upay transactions. We also log session data: device type, browser version and the IP address used at login. This information is held to verify your identity against your wallet, process deposits and withdrawals accurately, and investigate any account dispute you raise with our support team. We do not sell your personal data to third parties for marketing purposes. Payment transaction records — including the reference numbers generated by Nagad, Rocket and Upay — are retained for the period required to resolve disputes and meet any reporting obligation that applies to us under the jurisdiction where this service operates. Retention periods vary by data category; contact us to ask about the specific period that applies to your account records. Cookies and session tokens are used to keep you logged in across pages and to measure which lobby sections you visit most. You can clear these through your browser settings at any time, though doing so will end your active session. All data handling described here applies where access is permitted under your local law and eligible region.
Nagad wallet identifiers linked to your account are stored to match deposit and withdrawal references. These records are not shared outside the payment verification process.
Rocket transaction reference numbers are logged against your account history so you can reconcile each transfer. We hold these only for the period needed to resolve any dispute.
Upay payment records follow the same retention rules as other wallet data. If you remove Upay from your account, associated references remain on file for the dispute window only.
This policy covers data processed directly by 88pg through your account, your wallet connections and your activity inside our lobby. It does not extend to third-party services you reach by leaving our domain. Understanding the boundary between what we control and what falls outside our scope helps you make informed choices about your data.
Any data you submit when opening an account, updating your profile or verifying your mobile wallet falls fully within this policy. We control how that data is stored, who sees it and how long it is kept.
Deposit and withdrawal references generated through Nagad, Rocket or Upay are covered by this policy for the duration of your account. You can request a summary of these records through the support route published on our site.
Pages you visit inside 88pg, the game categories you open and the session duration we log are covered here. We use this data only to improve navigation and account flow, not to build advertising profiles.
If you follow a link away from 88pg — including payment provider portals or external help pages — that site's own privacy terms apply, not ours. We do not control data collected by those services.
You have concrete choices about the personal data we hold on your account. Start by logging in and opening the account settings section, where you can review the contact details, mobile wallet identifiers and communication preferences currently on file. If any detail is wrong — a misspelled name, an outdated phone number or an unrecognised wallet entry — you can update it directly in the account form or send a correction request to our support channel. If you want to know exactly which data categories we hold, or how long a specific record will be retained, submit a written request through the support route listed on our site and we will respond with the data categories relevant to your account. Requests about payment records linked to Nagad, Rocket or Upay should include the transaction reference so our team can locate the correct entry quickly. Account access and data availability remain subject to your local law and eligible regions throughout this process.
Log in and open account settings to see the contact details and wallet identifiers we currently hold. The information shown there is live — any change you save takes effect immediately.
Update a name, phone number or wallet ID directly in the account form. For corrections that the form does not cover, send the change through our support channel with your account reference.
If you want to know the retention period for a specific data category — such as a Nagad or Rocket transaction record — submit a written request to support and we will identify the applicable window.
If you want your account closed and your personal data removed where permitted, contact support in writing. We will confirm what data can be deleted immediately and what must be held for the dispute or reporting window.
All privacy queries go through the same support routes we publish on our site. There is no separate privacy team address — your request reaches the same account team that handles wallet and login issues, so you only need one contact point. Include your account reference number and, for payment-related queries, the transaction reference from your Nagad, Rocket or Upay record so the team can locate the correct data quickly.
Open the chat widget visible on any logged-in page. State that your query is about account data or privacy and the agent will route it to the correct handler. Have your account reference ready.
Send privacy requests in writing to the email address published in our contact section. Written requests are useful when you need a documented response about data retention or correction confirmation.
The help section on our site lists the current support routes and the information to include in a data request. Check there first if you are unsure which channel to use for your specific question.
We use session encryption on every logged-in page so the data moving between your device and our platform is not readable in transit. Cookies are limited to session management and lobby analytics — we do not use tracking cookies that follow you across other websites after you leave 88pg.
Every logged-in page on 88pg uses session-level encryption. Data you submit — including wallet identifiers for Nagad, Rocket and Upay — travels in an encrypted channel so it cannot be read in transit between your device and our servers.
We use cookies only to maintain your login session and measure which lobby sections get the most activity. You can delete all site cookies through your browser settings; this ends your current session but does not affect your account data on our side.
Personal data is not held indefinitely. Account profile data is retained while your account is active. Payment references from Nagad, Rocket or Upay are held only for the dispute resolution window, after which they are removed from live records.
When this privacy policy changes in a material way, we post a notice on the account dashboard visible at your next login. You do not need to check this page on a schedule — we will bring the update to you directly through your account.
These are the questions we hear most often about how 88pg handles your data. If your question is not answered here, the support routes listed on our site are the fastest way to get a specific response.
We collect the name, contact number and mobile wallet details you enter during registration. We also log your device type and session IP at login. We collect only what is needed to verify your identity and process payments through your linked wallet.
Yes. Log in and open account settings to review the profile data currently on file. For a full summary of data categories — including payment records linked to Nagad, Rocket or Upay — submit a written request to support with your account reference number.
Transaction references are kept for the period needed to investigate and resolve any payment dispute. Once that window closes and no dispute is open, the records are removed from live storage. Contact support to ask about the specific period for your account.
We do not sell your data to third parties for marketing. Payment data is shared only with the wallet provider — Nagad, Rocket or Upay — to the extent needed to process your transaction. No other sharing takes place outside a legal obligation we are required to meet.
Open account settings while logged in and edit the field directly. For details the form does not let you change — such as a registered phone number tied to a wallet — send a correction request to our support team with your account reference and the correct information.
Profile data that is not required for dispute resolution or reporting obligations is removed after account closure. Payment references from Nagad, Rocket or Upay are held only for the dispute window. Contact support in writing to start a closure request and we will confirm the exact retention schedule.