Sports / Casino
88pg publishes its legal terms on one page so you can see what applies to your account, your wallet activity and your access before you use the lobby. Whether you can open an account from where you sit depends on your local law and eligible regions, so this page sets out our side of that arrangement in plain terms.
Before you move money or open a table, the legal notice on this page tells you which terms bind your account and which ones we can change as the lobby develops. We keep the wording plain: no hidden clauses tucked behind a payment step, and no separate rulebook for Nagad, Rocket or Upay transfers. What you agree to is what appears here, on the page you are reading. The short version: you need to be old enough and located somewhere we are allowed to serve. We cannot decide that for you. Whether 88pg is available where you live depends on your local law and eligible regions, and if the two do not line up, use of the site is not permitted. You are responsible for checking that before you open an account, and we will ask you to confirm the details you give us. We can update these terms when the catalogue, the wallet flow or the legal landscape changes. When that happens, the current version replaces the older one, and the page you are reading is always the live text. If a change affects how your account or your transaction records are handled, we say so in the notice itself rather than in a banner you might scroll past. Payment records sit at the centre of how we run this. Every Nagad, Rocket or Upay transfer tied to your wallet leaves a trace you can look back at from your account, so if a question comes up about a deposit, you have something concrete to point to. Keep your login details to yourself, and tell us as soon as you notice something wrong.
Our terms do not stretch over everything you touch online — they apply to the parts of the service we run. That means the account you hold with us, the wallet attached to it, and the game lobby you reach after you sign in. If you open an account and later transfer money through Nagad, Rocket or Upay, that activity is inside the scope, and so is the transaction record that follows it. Outside the scope are the services other people operate. Your mobile operator, your wallet provider and the browser on your phone each have their own terms, and those govern what happens on their side. We cannot change them, and a problem there is not something our terms can settle. Site content is a third area. Text, layouts and game titles published in the lobby belong to us or to the studios that supply them. Copying or reselling that material sits outside your account rights.
Everything tied to the login you create sits inside these terms — how you access it, what you agree to when you sign in, and the standard we hold you to. If someone else uses your details, contact us through the published route so we can look at the record with you.
Deposits and withdrawals you run through Nagad, Rocket or Upay form part of the agreement, together with the record each one leaves in your account. When you want to check a transfer, open your account area and match it against the entry shown there.
Slot titles, live tables and cricket sportsbook categories published in the lobby are part of what we make available, so games such as BPL Night Match and Roulette Roundtable appear in the catalogue alongside titles from CQ9, Spadegaming, Microgaming and PlayStar.
Your wallet provider, mobile network and browser sit outside our terms and follow their own agreements. We cannot change their conditions or speak for them, so read the terms published by each service you use before you rely on it during a transfer.
Being an account holder gives you things you can actually do. Open the account area and you can see the transfers attached to your wallet — whether they came through Nagad, Rocket or Upay — and the entries we hold against them. If something you gave us is wrong, ask us to correct it. A spelling in your name or a phone number you no longer use is worth fixing, and the details you send should match what your wallet provider has on file, since a mismatch is the usual reason a transfer gets held up. When a charge or a game round looks unfamiliar, raise it with us rather than letting it sit. The published support route is the way in, and the more specific you are about the time and the amount you see, the easier it is for us to trace the entry. You can also ask what we hold about you, and ask us to remove what we are not required to keep. Some records stay because the terms say so, and when that happens we will tell you why.
Sign in and open your account area to see the wallet entries connected to your profile. Each Nagad, Rocket or Upay transfer carries a reference you can match against your own wallet statement, which is the fastest way to settle a disagreement about a deposit.
Names, phone numbers and other profile fields are yours to keep accurate. Send the correction through the support route published on this site, and add the confirmation you received from your wallet provider, since matching details on both sides is what keeps a transfer moving.
If an entry on your account does not match what you expected, tell us with the date, the amount and the game or table involved. We trace it against the record we hold and come back to you on the same support route you used to get in touch.
You can ask what personal details sit against your account and why we keep them. Requests go through the support route, and where a record has to stay for the period set out in the notice, we explain the reason instead of leaving the answer blank.
Contact routes for this policy are the ones printed on the site, nothing else. If a message arrives claiming to be from us on a channel we do not publish — a random number on a messaging app, a link from a group chat — treat it as not ours and do not send money or account details. Anything that asks for your password is not from us either. Signed-in support is the main path for anything tied to your account or your wallet. Have your login ready and, if a transfer is involved, the reference your wallet provider gave you, because the first thing support asks is which entry you mean. Questions about the terms themselves can go the same way. Say plainly which part of this page you are asking about — access, data, or transactions — and you will skip the back and forth. We answer policy questions on the same channels, so you do not need to hunt for a separate legal address. Everything you send us is handled under the data rules described here.
Once you are signed in, the support route shown in your account is where transfer questions belong. Keep the reference your wallet provider issued for the Nagad, Rocket or Upay payment to hand, because that number is what lets us find the entry you are asking about.
Ask about the notice itself if a clause reads unclearly — which records we keep, what your account covers, or how a change to the terms was handled. Say which part of the page you mean and we answer on the same channel you used.
If someone contacts you claiming to represent us from a channel we do not publish, tell support rather than replying to them. We do not ask for your password, and no genuine message needs your login to process a wallet transfer.
What we keep and why is written down rather than left vague. Your account profile holds the details you gave when you opened it, and your wallet history holds the transfers tied to that profile. Session data tells us a login came from your device, which is how an unfamiliar sign-in gets noticed. Cookies do part of that work. They keep you signed in between pages and remember the settings you picked in the lobby, and you can clear them from your browser whenever you like. You will simply need to sign in again. We keep records while your account is open and for the period the notice sets out after that, because transaction history is what both sides lean on when a question lands months later. Account security sits with your login details: keep the password to yourself, use a device you control, and sign out on shared phones. To change something we hold or ask for a copy, use the support route published here. We do not sell your details, and wallet information stays with the services needed to process a transfer.
Profile details, wallet entries and login session data. Nothing beyond what running your account requires. If you want to know whether a specific field sits against your profile, ask through support and we will tell you what is there.
Cookies keep your session alive between pages and hold the preferences you set while browsing. You can clear them from your browser settings at any time. Doing so signs you out, and you will need your password again before you can reach the account area.
Transaction records stay available while your account is open and for the period the notice describes afterwards. That is deliberate: a wallet entry you can still open months later is what lets us answer a question about a Nagad, Rocket or Upay transfer properly.
Your password is the lock on the account, so keep it off shared phones and out of group chats. Sign out when you finish on a device you do not own, and if a sign-in looks unfamiliar, change the password and tell support through the published route.
The same handful of questions reach us again and again, so they sit here in one place. Read the answers together with the notice above — the two work as a pair, and nothing in a short answer here overrides the wording on the rest of the page. If you still cannot find what you need about access, your wallet records or your data, take it to support through a published route rather than guessing at how a clause works.
That depends on your local law and eligible regions, not on us alone. Check that using the service is permitted where you live before you open your account, and give accurate details when you do. If access is not allowed in your area, the terms here do not apply to you.
Our configured rails are Nagad, Rocket and Upay. Each one leaves a record in your account wallet, so you can match what you sent against what we received. The fields and steps shown at the time of a transfer sit inside the account area.
Sign in and use the support route published on this site. Say whether you want to see what is held, have something corrected, or have a record removed. Where we are required to keep a record under these terms, we explain that instead of refusing without a reason.
Yes. The lobby, the wallet flow and legal requirements all move, and the notice gets updated when they do. The version on this page is the live one, and it replaces anything older you may have read before. Anything affecting your records is stated in the notice itself.
Open your account area first and look for the entry, then check the reference your wallet provider issued. If it is still missing, contact support with the reference, the amount and the time you sent it, and we trace it against the record we hold.
No. Your mobile network, wallet provider and browser run under their own terms. Our notice applies to the account you hold with us, the wallet attached to it and the content we publish in the lobby. Problems on someone else's service need their support, not ours.