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Your 88pg account wallet connects directly to Nagad, Rocket and Upay — the local payment rails we have configured for Bangladesh. Every transaction you make flows through your account balance, and you can check the full history from inside your signed-in dashboard at any time.
Putting money into your account is straightforward once you are signed in. Head to the cashier area — the deposit counter sits inside your account dashboard, clearly labelled. We support Nagad, Rocket and Upay as the local wallet options on this page; choose whichever wallet you already use for mobile payments.
Log into your 88pg account and navigate to the deposit counter inside your dashboard. The cashier icon appears in the account menu at the top of the screen.
Select Nagad, Rocket or Upay from the payment options shown. The screen displays the minimum and any field instructions specific to that wallet — follow exactly what is shown there.
Type in the deposit amount, then complete the confirmation step in your wallet app. The transaction reference number generated at this point is worth saving for your own records.
Once the wallet transfer completes, your account balance updates to reflect the deposit. Open the account history tab to see the transaction entry and its current status.
When you are ready to move funds out, the withdrawal section sits alongside the deposit counter in your cashier area — you do not need to navigate away from the account dashboard. Select the payout method you want to use; Nagad, Rocket and Upay are the configured local options.
Inside your signed-in dashboard, locate the cashier area and select the withdrawal option. This is the same screen section you use for deposits, accessible from your account menu.
Choose the wallet you want the funds sent to. The form fields that appear are specific to that wallet provider — fill them in exactly as shown, using your registered wallet number.
Type the withdrawal amount within the range displayed on screen, then submit the request. A confirmation summary appears before final submission so you can review the details.
Your account history logs the withdrawal as pending immediately after submission. Check back to see when the status changes to completed, and note the reference for any follow-up.
Before a withdrawal can process, your account may need to pass an identity check. The exact fields and documents we ask for are shown inside your account area — we only request what appears on that screen, and the instructions there are the definitive source. In general, account verification is there to confirm that the wallet you withdraw to matches the identity registered on your account. This protects your balance from unauthorised payout requests.
After signing in, open the account settings or profile area. A verification status indicator shows whether your account check is complete, pending or requires further action from you.
The fields and document types we request are listed directly on the verification screen. Do not submit information through external channels — use only the upload or input method shown inside your account.
The name on your registered payment wallet — Nagad, Rocket or Upay — should correspond to the account identity you registered with. Mismatches are the most common reason a verification check stalls.
If the verification screen shows an error or the instructions are not clear, reach the help team through the support link inside your dashboard. They can clarify what the account system is asking for.
Our banking page is configured for the local wallet rails that Bangladesh account holders already use day-to-day. Each method listed below is available in the deposit and withdrawal counters inside your signed-in cashier area.
Nagad is available for both deposits and withdrawals through the cashier. Enter your Nagad wallet number in the field shown on screen and confirm the transfer from your Nagad app.
Rocket transfers are supported on the deposit and withdrawal counter. Select Rocket from the payment list, fill in your registered Rocket number and follow the on-screen confirmation steps.
Upay is listed as a local wallet option alongside Nagad and Rocket. The process follows the same pattern — select the method, enter your wallet details and confirm through your Upay account.
A bank transfer route is available for accounts where a direct wallet option may not be preferred. The bank details and reference instructions are shown in the cashier when you select this method.
Every deposit or withdrawal generates two records: one in your mobile wallet app and one in your 88pg account history. Keeping these aligned is how you confirm that a transfer has been credited or paid out correctly.
Every cashier action produces a reference number on screen. Copy or screenshot this before leaving the page; it is the key detail you will need if a transaction needs to be traced through support.
Account history uses three labels: pending means the transfer is being processed, completed means funds have moved, and failed means the transaction did not go through and no funds were taken permanently.
Open your Nagad, Rocket or Upay app and locate the matching transaction entry. The amount and timestamp should correspond to the entry in your 88pg account history within a short window.
If a status mismatch persists — wallet shows deducted but account shows nothing — screenshot both entries before contacting the support team. Having both references ready shortens the resolution process.
The banking area of your 88pg account is accessed only through the verified domain 88pg. Every transaction request originates from within your signed-in session, and we do not process payment instructions that arrive through external messages, emails or third-party links. Your wallet connection is tied to the number you register during account setup, which means payout requests can only be directed to that registered wallet.
Always access your account through 88pg. Check the address bar before entering login credentials or initiating a transfer. Phishing sites copy the look of a cashier but operate on a different domain.
The withdrawal wallet must match the identity registered on your 88pg account. We verify this match before processing a payout — it prevents funds from being redirected to an unregistered number.
Account verification steps are displayed inside your dashboard only. We never ask for identity documents or wallet PINs through email, chat or social media — treat any such request as fraudulent.
If a transaction behaves unexpectedly, use the help link inside your signed-in dashboard to reach our support team. That is the confirmed channel — not a third-party number or messaging service.
The questions below cover the banking situations our account holders ask about most. If your specific situation is not covered here, the support link inside your signed-in dashboard connects you to the team directly.
Nagad, Rocket and Upay are the configured local wallet options in the 88pg cashier. Select the one you already use, enter your registered wallet number and follow the fields shown on the deposit screen.
A pending status means the transfer is still being processed between your wallet and the account system. Wait a short while and check the account history tab again. If the status does not update, contact support through your dashboard with the transaction reference ready.
The minimum withdrawal amount is displayed on the withdrawal screen when you select your payment method in the cashier. We do not publish a fixed figure here because it can vary by method and account tier.
Withdrawals can be held if your account verification is incomplete, if the wallet number does not match your registered identity, or if a required field was left blank. Check your account verification status and the withdrawal form details, then resubmit or contact support.
Open the account history tab inside your dashboard and find the entry with the matching timestamp and amount. Then open your Nagad or Rocket app and locate the corresponding transaction. Both entries carry a reference number you can use to confirm they relate to the same transfer.
Do not share your PIN or password with anyone. We never ask for those details through email, social media or messaging apps. Any such request is not from 88pg. Use the in-dashboard support link to report it and secure your account immediately.