Sports / Casino
88pg has gathered the questions we hear most from Bangladesh accounts — covering wallet setup, catalog navigation, payment verification and account access — so you can check the facts before you open anything. Availability depends on your local law and eligible region.
This FAQ section addresses the specific questions we see most often from people exploring the 88pg catalog for the first time and from those returning to manage their accounts. The questions here are grouped by topic: how the account registration process works, how to connect a mobile wallet such as Nagad, Rocket or Upay, how to read your transaction history, and how to navigate the game catalog by category or studio.
These figures reflect the structural shape of what is available inside the 88pg catalog — categories, studio count, language support and published access routes — rather than invented performance metrics. Use them to understand how the platform is organised before you browse.
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If a question is not answered in this FAQ, or if the answer you find does not match what you see in your account, these are the published routes to contact the 88pg support team. Use the channel that fits your situation — account access issues are handled fastest through live chat, while billing and payment discrepancies are better raised by email so the team can attach your transaction reference.
Open the chat icon from any page while signed in. The team responds to account, catalog and payment questions through this channel. Have your account email and wallet reference ready before you start the conversation.
Send payment discrepancy or account verification queries to the support email address published on the Contact page. Include your Nagad, Rocket or Upay reference number so the team can match it to your transaction record.
Check the questions section below before contacting the team. Most account setup, wallet linking and catalog navigation queries are answered there with step-by-step directions that reference the exact account screen you need.
Every answer in this FAQ section is cross-checked against the live account interface before it is published. When the platform changes a screen layout, a payment step or a wallet option, the relevant FAQ entry is updated to match. We do not describe steps that are not visible inside the actual account area.
Each FAQ answer is checked against the current account interface. We only describe steps and screens that are actually visible when you sign in — no theoretical flows, no invented navigation paths that do not exist in the product.
FAQ answers referencing Nagad, Rocket or Upay are based on confirmed wallet integrations. We do not name a payment method in an answer unless the rail is active and visible in the deposit and withdrawal screens of your account.
Any FAQ answer that references a studio — CQ9, Spadegaming, Microgaming or PlayStar — is drawn from what the catalog filter actually returns. We do not claim studio availability based on announcements or future roadmap.
This FAQ is treated as a living document. When a wallet step changes, when a new catalog filter is added, or when a support route is updated, the corresponding answer is revised so the information you read here matches the product you are using today.
Some FAQ answers apply whether you have an account or not. Others only make sense once you are signed in, because they reference screens and options that are only visible inside the authenticated account area. This comparison clarifies which questions belong to which state so you know exactly where to look.
FAQ entries about how the game catalog is structured — categories, studio filters, title search — apply whether you are signed in or not. The catalog layout is visible before account creation.
All FAQ answers covering Nagad, Rocket, Upay deposits, withdrawal steps and transaction history require you to be signed in. The wallet section and payment history are only accessible inside the authenticated account area.
Questions about password reset, email verification and account recovery are relevant before you sign in — these answers walk you through the public-facing login and recovery screens without needing an active session.
FAQ entries about filtering the catalog by CQ9, Spadegaming, Microgaming or PlayStar, or by category such as slots or live casino, are accessible in guest view. The filter controls appear in the lobby without a login requirement.
The FAQ is organised around the four areas we get the most questions about: how the catalog is structured, how mobile wallet payments work, how account verification is handled and how to reach support when something does not match your expectations. Each area has its own set of questions below.
The game catalog is sortable by category — slots, live casino, table games, crash games — and by studio. FAQ entries under this topic explain how the filter works and what to do when a title does not appear in the category you expected.
Nagad, Rocket and Upay are the confirmed wallet rails. FAQ answers in this area cover how to add a wallet to your account, where to check your payment history and what reference information to keep when you complete a transfer.
Before a withdrawal is processed, the account verification screen asks for specific identity and wallet confirmation steps. FAQ entries here describe exactly which screen to open and what the fields require — no invented steps, only what the form shows.
The live casino section runs tables from verified studios. FAQ answers here explain how to switch between a live dealer table and a slot room, and what the lobby shows about table availability without making up capacity or seat numbers.
These are the questions we hear most often. Each answer is written against the current account interface and describes only what is visible and confirmed — no invented steps, no assumed payment timing, no speculative feature availability.
Sign in, open the wallet section inside your account dashboard, and select Nagad from the mobile wallet options shown there. Enter your registered Nagad number in the field provided, then follow the verification step the screen displays. Keep your Nagad transaction reference after every transfer — you will need it if you raise a payment query with support.
Rocket is a confirmed rail for both directions. Inside your account, the deposit and withdrawal screens each list the available wallet options. Select Rocket, enter the amount within the limits shown on that screen, and complete the transfer from your Rocket app. The transaction reference appears in your payment history once the step is done.
The catalog has a studio filter visible at the top of the game lobby. Select the studio name — CQ9, Spadegaming, Microgaming or PlayStar — and the catalog reloads to show only titles from that studio. To return to the full catalog, clear the filter using the reset option shown next to the studio selector row.
Your full transaction history is inside the account section, under the payment or wallet tab — the label varies depending on your screen size. Each entry shows the wallet method, the reference number and the status recorded at the time of the transfer. Download or screenshot this view if you need to share a reference with support.
Studios assign category tags to their titles, and occasionally a crash game or table variant appears under a different category label than you might expect. Clear any active filters first and search by title name. If the title still does not appear, use the live chat route to ask the support team — they can confirm current catalog availability for that title.
The verification screen inside your account lists the exact fields required: identity confirmation and wallet ownership confirmation. Follow only the steps shown on that screen — we do not ask for information outside what the form displays. Have your Nagad, Rocket or Upay registered number ready, as the form cross-references it against the wallet linked to your account.
Yes. When a payment step, wallet option or account screen changes on the platform, the corresponding FAQ answer is revised. If you notice an answer that does not match what you see in your account today, use the email support route and describe the discrepancy — the team reviews it and updates the entry if a change has occurred.